Terms and conditions of use
Rule No. 7 - Availability
ifunfrance will fill orders subject to availability of stock.
ifunfrance makes every effort to offer only those products it has in stock and to inform, as far as possible, on its website of the replenishment date of each item that is out of stock.
In the event that a product has been sold but is not available in our stock, we will contact you by email within 30 days of your order to inform you of the status of our stock and our replenishment deadlines.
You will then have the opportunity to choose to be delivered, or to cancel your order and be refunded as soon as possible.
Rule No. 8 - Delivery
The products will be delivered to the relay parcel indicated by the buyer on the order form, in metropolitan France.
In order to ship the ordered products to the buyer, ifunfrance has chosen to work primarily with the services of Relais colis.
The departure order is given by lifunfrance after full payment of the price of the order. This delay is given as an indication and any possible delay will not give rise to damages.
In any case, and in accordance with the provisions of article L 121.20.3 of the French Consumer Code, we indicate before the order (payment choice page) the deadline by which we commit ourselves to deliver the ordered product, subject to full payment of the price.
The shipping costs remain the responsibility of the buyer. They are automatically calculated according to the weight of your order and appear in the summary of your order before its final validation.
In the event of non-receipt of a parcel within the time limits indicated, an investigation is carried out with the carrier and may take several days. During this period, no refund or return can be made. At the end of this investigation, and if it indicates a lack of service from the carrier, the customer will be fully refunded or the product will be reshipped.
Upon receipt of your package, we recommend that you check the conformity of the products delivered with your order and indicate, if necessary, on the delivery slip and in the form of handwritten reserves accompanied by your signature, any anomaly concerning them
Rule n° 9 - Warranty
Prior to any return, the customer is requested to contact ifunfrance.
Warranty conditions are those provided by the manufacturers. You can contact ifunfrance.
ifunfrance is a multi-product reseller and is not responsible for any failure of a manufactured product at any time.
by another company.
The products are guaranteed by the manufacturers or manufacturers against any defect in material or workmanship for a period of 12 months from the date of delivery, except for special conditions expressly stated The defective product must be returned in its original packaging accompanied by a copy of its purchase invoice, include all the product and its accessories and the serial number of the product when it includes one. All costs and risks related to the return of the product are the responsibility of the Buyer.
Warranties do not cover:
wear and tear of the product due to intensive use
abnormal, illicit or non-conforming use of the products;
damage resulting from abnormal shocks
operating errors or modifications made by the purchaser
defects and consequences related to any external cause (e.g. shock, accident, contact with water, lightning, current fluctuation, etc.)
replacement of consumables
damage due to the intervention of a repairer not approved by ifunfrance.
In cases where ifunfrance refuses to assume the warranty, the costs of repair, shipping and return will be borne by the customer.
In any case, the legal guarantee applies, which obliges the seller to guarantee the buyer against all consequences of hidden defects of the item sold.
In an effort to always better serve its customers, ifunfrance agrees to act as an intermediary to exchange or communicate with the manufacturer in order to ensure that the customer receives satisfactory service for which he has paid. In this sense, ifunfrance chooses its suppliers with a real concern for after-sales service. ifunfrance does not tolerate suppliers who do not take responsibility for their defective products.
Article 10 - Right of Withdrawal
In accordance with Article L121-20 of the French Consumer Code, the Purchaser has fourteen days from the date of receipt to return the products ordered at his own expense and at his own risk and peril. The products ordered for reimbursement must be returned to ifunfrance in perfect condition, in their original state (accessories, instructions.), duly sealed. Any product that is incomplete, damaged, will not be reimbursed or exchanged, although the customer may keep it.
In the event of a request for reimbursement by the customer, ifunfrance, in accordance with articles L121-20-1 to L121-20-7 of the French Consumer Code, has a period of 14 days from the date of return of the products to reimburse the customer, depending on the date on which this right was exercised. With the exception of clearly personalized goods (for example not being proposed in the public catalog)
Return shipping costs are at the customer's expense.